FAQ - Miscellaneous

FAQ - Miscellaneous

As government advice changes we are trying our best to keep up to ensure the upmost care for our staff, owners, and of course your pets.

Can I book my pet in for vaccinations?

All routine appointments such as vaccinations, neutering, weight checks, nails clips and adolescence checks just to name a few, are being postponed and rescheduled until after the 18th May currently.

Can pets catch or transmit coronavirus?              

The new type of coronavirus (Covid-19) is currently being passed between humans and there is no evidence that it affects pets, or can be transmitted between pets and humans. The World Health Organisation (WHO) have said: 'There is no evidence that a dog, cat or any pet can transmit Covid-19.'

What precautions should I take with my pet?  

If you have tested positive for covid-19, or have symptoms, you should limit physical contact with your pet. We know how hard this may be but it is important. Otherwise, if you are feeling well but staying at home and away from others, take extra hygiene precautions. These include to try to avoid your pets licking your face, bath your dog often and regularly wash your hands with soap and water after touching them and preparing their food. You should wash your hands before and after any contact with your cat especially if they are going outside. We would recommend keeping your cat indoors if you are tested positive for Covid-19 or have symptoms for 7 days. 

Can I walk my dog?        

The government measures permit one form of exercise a day such as a run, a walk or a cycle, so dog owners, as long as they are well and not showing any symptoms, can walk their dog once a day as part of these exercising guidelines. Households with two or more adults can take it in turns to walk their dog if they usually go more than once a day. When taking your dog out the governments advice is to stay local and use open spaces near to your home where possible. Do not travel unnecessarily and avoid others, staying at least two metres away. Wash your hands with soap and water as soon as you get back from your dog walk.

If you are self-isolating and showing symptoms you are advised not to leave your home for any reason, including walking your dog. If you have a garden you can let your dog out there to go to the toilet, exercise and play.

Anyone who is vulnerable or elderly, with underlying health conditions, should be especially stringent and stay indoors even if they do not show any symptoms.

Can someone walk my dog for me if I can't – for example if I am self-isolating or if I’m a key worker?  

The government measures set out that you can ask a friend or relative to take your dog out for you if you are self-isolating, vulnerable or elderly, but let them know in advance if you are self-isolating and follow government guidelines and social distancing measures when handing over your dog. Always wash your hands before and after handling your dog and ask whoever walks your dog to do so as well.

Further government guidelines on how to safely help others during the pandemic can be found here.

I am currently on my own, who can I look to for help with my dog at this time?     

A friend or relative may be able to care for your dog for you if you have symptoms, or are vulnerable or elderly, but let them know in advance if you are self-isolating and follow government guidelines when handing over your dog, maintaining social distancing measures. Always wash your hands before and after handling your dog and preparing their food, and ask whoever cares for your dog to do so as well.

Is it safe to take my pet to the vets?     

The government advises to stay at home and avoid others unless absolutely necassary. So if you feel your pet needs veterinary care during this period please call the practice and we will be able to advise you on what to do. Don’t leave the house to go to your vet if you are self-isolating. We are offering telemedicine consultations to limit people going out. 

What can I do to keep my dog active?   

It can be challenging to keep your dog active now we’re all advised to stay at home and avoid others. Here are some tips to try indoors or in a garden, if you have one:

- try playing hide and seek with your dog - hiding treats or toys around the house or garden for them to find

- if you have a garden you can let them out to play, run around, sniff and explore

- teach your dog a new trick or practise training

Can I take my dog to the groomers?

Grooming is not seen as an essential business in light of the Covid-19 pandemic. However we appreciate that some breeds need to be groomed. We recommend grooming as much as you can at home that the dog or cat will tolerate. We recommend speaking to your usual groomer for advice if you can.

There is more information and guidance for pet owners available from the government website here.